Connection checklist
A working setup needs the right protocol, host, port and authentication. Copy each value exactly from the delivered proxy. Test a simple connection first, then open the intended application.
Browser and cloud-phone workflows
Keep a distinct working profile for each authorized account. A proxy supplies the connection; a browser profile or cloud phone supplies the environment. Our guides explain these roles and link to the relevant providers.
Troubleshooting sequence
Check active status and remaining traffic, verify credentials, confirm the client protocol, then test the destination. If only one destination fails, do not assume the entire proxy is offline. Send support a sanitized error and order reference.