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Frequently Asked Questions
Clear answers about prices, purchases, renewal and account setup.
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Pricing & setup questions.
How is my price calculated?
All prices are in USD. Select your network, available location, quantity or GB, and rental term. Your quote shows the total, volume savings and any eligible annual discount before you pay. Homepage examples are specific configurations, not a promise that every location costs the same.
Do I pay monthly or per GB?
Resident packages are GB purchases with a displayed expiry date. IPv4, IPv6, ISP, mixes and mobile connections use fixed rental terms. Available terms depend on the product and plan. A 12-month quote is the full amount paid upfront, not a monthly charge.
How do volume discounts work?
Discounts apply to each order: 2–5 proxies or GB save 5%, 6–10 save 10%, 11–25 save 15%, 26–100 save 20%, and 101 or more save 25%. Eligible 12-month terms save another 5% on the already-discounted total. IPv6 package discounts use the number of proxies in the package.
Can I try a shorter term?
Where available, the configurator offers shorter paid terms, including 7 days. These are paid purchases, not free trials. Availability and the full price appear before purchase.
How do I pay?
Add prepaid credit to your account through the secure checkout shown under Add funds, then use your balance to purchase proxies. The payment provider shows available payment methods and any fees before you confirm.
What happens after purchase?
After confirmed payment and successful provisioning, your account shows connection details, credentials, expiry and available management actions. Eligible products support renewal or traffic top-ups. Enable automatic renewal per proxy, or choose Renew all to include current and future eligible proxies.
Which locations and connection features are included?
Expand the country list on a product card and use the configurator for current location, carrier and rotation choices. IPv6 products require an IPv6-compatible destination and setup. Connection details and bandwidth allowances depend on your purchased product; your account shows the supplied connection and traffic information.
Where can I get setup help?
Our guides cover AdsPower, proxy setup and platform-specific recommendations. Contact support before buying if you need a particular protocol, speed, concurrency limit or targeting option confirmed.
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