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Frequently Asked Questions

Clear answers about prices, purchases, renewal and account setup.

YOUR WORK. YOUR CONNECTION.
01

Will a proxy prevent bans?

No proxy can guarantee a ban-free account. Platforms make their own enforcement decisions. Use authorized accounts, follow their rules and maintain a consistent environment.

02

Can I renew automatically?

Purchases and supported renewals are explicit actions. We do not automatically charge your card, refill your balance or renew supplier connections. Review expiry and traffic before your work depends on them.

03

Do you sell cloud phones?

BadAssProxy cloud phones are not currently available. Our guides discuss external cloud-phone tools as an interim option. A third-party cloud-phone subscription is separate from your proxy purchase.

KNOW WHAT YOU ARE BUYING

Pricing & setup questions.

How is my price calculated?

All prices are in USD. Select your proxy type, plan, available country and ISP, quantity or GB, and billing term. Your quote shows the total, volume savings and any eligible annual discount before you pay. Homepage examples are specific configurations, not a promise that every location costs the same.

Do I pay monthly or per GB?

Rotating residential and rotating mobile are one-time GB purchases. Static residential, datacenter and static mobile use fixed terms. Available terms depend on the product and plan. A 12-month quote is the full amount paid upfront, not a monthly charge.

How do volume discounts work?

Discounts apply to each order: 2–5 proxies or GB save 5%, 6–10 save 10%, 11–25 save 15%, 26–100 save 20%, and 101 or more save 25%. Eligible 12-month terms save another 5% on the already-discounted total. IPv6 package discounts use the number of proxies in the package.

Can I try a shorter term?

Where available, the configurator offers shorter paid terms, including 7 days. These are paid purchases, not free trials. Availability and the full price appear before purchase.

How do I pay?

Add prepaid credit to your account by card or cryptocurrency through NOWPayments, then use your balance to purchase proxies. The payment provider shows supported currencies and any payment fees before you confirm.

What happens after purchase?

After confirmed payment and successful provisioning, your account shows connection details, credentials, expiry and available management actions. Eligible products support renewal or traffic top-ups. New proxy purchases have automatic renewal switched off.

Which locations and connection features are included?

Expand the country list on a product card and use the configurator for current country and ISP choices. IPv6 products require an IPv6-compatible destination and setup. Connection details and bandwidth allowances depend on your purchased product; your account shows the supplied connection and traffic information.

Where can I get setup help?

Our guides cover AdsPower, proxy setup and platform-specific recommendations. Contact support before buying if you need a particular protocol, speed, concurrency limit or targeting option confirmed.

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