Before you buy
Compare proxy types, address families and billing units. Confirm that your destination and application support the required connection. The exact quote in the configurator is the amount to review before purchase.
After you buy
Find delivered connections in My proxies. Keep credentials private, test the exit location and use supported management controls. Expiring term-based proxies need manual renewal; traffic bundles are separate purchases.
When something goes wrong
Check whether the issue affects one application or every connection. Capture the time, error and order reference. Contact support before repeating an order or changing many settings at once.