Account and service information
We process the name and email you provide, securely hashed account passwords, session records, order and deposit references, proxy ownership and support messages. Payment providers handle payment details; we do not ask you to email full card information. Infrastructure, proxy suppliers and payment providers receive the information required to deliver their part of the service.
Video signups and saved forms
When you request the FB Business Manager video, we store your email, signup source and consent time, and sync your email to our Mautic contact system for the information you requested. A first-party cookie remembers video access for 30 days without containing your email. You can unsubscribe from messages or request deletion through support. Signed-in customers can save unfinished package details and artwork privately in their account; these drafts are separate from submitted onboarding records.
Cookies and fraud checks
First-party cookies support sign-in, device recognition and referral attribution. Affiliate abuse checks use keyed hashes of device, coarse browser and network signals, canonical email matches and provider-verified card fingerprints when available. Shared signals can hold a referral for manual review. The affiliate feature does not use canvas or audio fingerprinting or third-party advertising trackers.
Retention and access
Affiliate device, browser and network hashes expire after 180 days on the next observation. Financial records and fraud-review evidence are retained as needed for reconciliation and applicable obligations. Submitted package-onboarding details and artwork use a 90-day operational retention window; backups can retain earlier copies until rotation. Access is limited to service delivery and authorized administration.
Your requests
Contact support@badassproxy.com to request access, correction or deletion, or to question a referral hold. We may verify account ownership and retain records required for payments, security or legal obligations. Provider services have their own privacy notices. This page is updated when our data practices materially change.